SEB’s internet was down – in the middle of the Christmas rush – Aftonbladet

The middle of the Christmas rush hit SEB’s internet and mobile app of a major accident.

The customers who tried to log in were greeted by an error message – and many also had problems pay by card.

– bug has been fixed since 13:30, says SEB’s press officer Anna Helsén.

Just before 12 o’clock heard several of the Aftonbladet and told me that they had problems with SEB’s Internet.

“We have problems with the technology right now, so unfortunately you can not log on to the Internet bank.” writes the bank in a error message.

The problems are confirmed by SEB’s press officer Anna Helsén.

– It is true that we have problems with the internet bank and also the mobile app, she says.

Currently there are no forecast of when the problem can be remedied. Troubleshooting is underway.

– We’re working as fast as possible to find fault, says Anna Helsén.

Problems with credit card payments

On his Facebook page, type the Bank to the is interference even with card payments and ATMs.

– Some transactions are going through and others do not, says Anna Helsén.

SEB has four million customers in Sweden and the Baltic countries. How many are affected by the fault is unclear.

At 13:30 did the internet bank again. According to Anna Helsén was no attack behind the problems.

– There was a technical fault and not something that came from outside, she says.

Jan, 59, did not get Christmas gifts

One of those affected is Jan Uddgren, 59. This morning he rode the six kilometers between home and Ica in Svenljunga. The plan was to pick up the presents that he ordered online, and to buy food and drink at Christmas.

But that did not happen.

– When I arrived at the checkout worked not the card. I had enough money to get some food, but the presents were left in the deal.

Now it is uncertain about Jan Uddgren get the presents in time. Although tomorrow’s menu is in danger.

– I’m going to potluck and had planned to do some special Christmas food. Something dessert, I could not buy either. It will be the usual meatballs and jam instead.

How do you feel?

– You become irritable. The timing is so wrong.