Municipalities earn big on new technology – Vasterbotten Courier

The municipalities can earn half a billion a year on a digital service which helps care managers.

Facts

According to SKL made three million inquiries per year of municipal assistance officer. By phone took every call about half an hour for a total cost of 450 million per year. The cost per inquiry was 150 crowns.

With SSBTEK takes requests seven seconds and costs less, two million per year. The cost per request: 58 cents.

In addition to this shortened processing times considerably.

Source: SKL

More Money can be saved on digitization continues to other areas.

On the bureaucratic name service Composite basic service financial assistance or SSBTEK. It is a collaboration between the Swedish Association of Local Authorities and Regions (SKL), the Social Insurance Agency, Employment Service, the Swedish Tax Agency, the Swedish Pensions Agency, CSN and unemployment funds in cooperative organization. Before the service was introduced just over a year ago, local assistance officer to call around to the various authorities before the decision, which was a very time consuming work.

Now the collection of information for seven seconds, and according to SKL’s estimates the saving in a year 1.5 million hours, equivalent to SEK 450 million in working hours, or 760 FTEs. So far, 180 of the 290 municipalities have joined.

“We obviously hope that all municipalities must adhere, but above all we want to develop the service to include more features in the future. Exchange of information between authorities is an area where digitization can quickly make a big difference, “says Per Mosseby, Head of the digitization of the SKL.