Microsoft admits: we went over the limit with Windows 10 – IDG.see

Few things seem to have created so much irritation in 2016, which Microsoft’s tactics to get users to upgrade to the latest operating system Windows 10. From friendly deals that more or less does not give the users any option, or a very vague thing. In particular, in order to get them to upgrade before gratiserbjudandet went out on 29 July of this year.

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Responsible for the aggressive campaign was creative in efforts to get people to switch over to Windows 10. And overall, Microsoft thinks they got the balance between encouragement and persuasion. But, at one point they went too far now recognise the head of marketing Chris Capossela said in an interview, writes IDG News. A tactic created more confusion and irritation than they seem to have been able to anticipate.

"It was a special moment, where the red x in the dialog box, that usually means exit, yes simply not meant to end," he says.

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Within just a couple of hours, he says that they realized their mistake. They caught up many of the annoyed voices and got to admit to themselves that they have gone too far. However, it took two weeks for them to get out the next update that corrected this mistake. Something that, according to Chris Capossela was a very painful process for the company, an all-time low, he says.

The repentance that Microsoft now has no users saw the smoke of the in the spring, when the dialog box was up. Nor did they in connection with the following update out and apologized. Now is the campaigning over and gratiserbjudandet have long since gone out.

Windows 10 was launched in the summer of 2015, and Microsoft has worked hard to get it out to as many customers as possible. But the operating system has also received much criticism. The upgrade has caused problems for users when their computers stopped working and the whole update has got to be on, sometimes both one and two times. Other critical voices say that the company’s handling of user data is both unsafe and a violation of privacy.