Again, it is difficult for Swedbank’s customers to log in to online banking.
When the problems can be resolved is currently unclear.
– We don’t know what this is because, says the bank’s press contact Claes Warrén.
the Day has been trying for the major banks have Figure customers. On Tuesday it went in the periods not to reach the internet bank. The problems have returned during both Wednesday night and Thursday.
On Friday appeared besvärligheterna up again.
– We have dippar at between five and ten minutes. Then, it is difficult to log on to online banking. But the services are working as usual otherwise, so those already logged in can perform their transactions even during these periods, ” says Claes Warrén, inc. Swedbank.
Unclear cause
What is behind the problem is not known.
– We don’t know what this depends on. We took some actions in the night, but obviously it has not had the effect we hoped, ” says Claes Warrén.
He excludes, however, that there would be some form of attack.
– No, it will not come from outside. It is an error in our system.
Council: please Try again
the Bank currently has no forecast for when the error can be remedied.
Customers affected by the login issues are encouraged to try again.
– There is so much more to do than to try again if you don’t come in. The interruptions have so far not lasted so long, ” says Claes Warrén.
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